Frequently Asked Questions
Are your products new or used?
All of our products are in brand new condition. We do not sell used, refurbished, or damaged products.
Do you ship outside the continental US?
Yes. You will need to contact customer service by phone or email to get a shipping quote.
How can I arrange for special freight services such as overnight delivery, air freight, truck line, or billing to my carrier account?
Please contact customer service by phone or email to make these arrangements.
What is your return policy?
Most items are covered by our 365 day return policy. You can find details on our Returns page.
How do I track my order?
You should have received an email with a tracking number when your order was shipped. You can also log in to your account to view order status, print an invoice, or even reorder!
Do I need to create an account to order?
No, you can simply leave the box on the checkout page unchecked to complete your order as a guest.